PEOPLES
BANK AND TRUST COMPANY
JOB DESCRIPTION |
| JOB TITLE: |
Full time Teller |
| Date: |
August 24, 2010 |
| DEPARTMENT: |
Teller Department/Operations |
| REPORTS TO: |
Head Teller |
| STATUS: |
Non-exempt |
| |
|
| SKILLS
REQUIRED:
Must be able to perform all over-the-counter or
drive-through customer services. Must exercise accuracy,
alertness, good judgment, courtesy, tact and patience,
maintain confidentiality of customer transactions and
Bank records. Must be computer literate and knowledgeable
in Microsoft Windows. |
| |
| JOB
SUMMARY: Provides prompt, efficient, and
friendly services to customers involving receipt and payment
of cash and to recognize customers’ needs with appropriate
suggestions concerning Bank services. Follows established
Bank policies and procedures for the teller area. |
| |
| PRIMARY
DUTIES: |
| 1. Accepts checks for cashing, accepts deposits,
verifies cash and endorsements, makes change, and issues
receipts. |
| 2. Receives savings deposits, pays withdrawals
after verifying balance and signature, redeems U.S. Savings
Bonds. May accept tax deposits and utility payments. |
| 3. Receives loan payments. |
| 4. Processes night deposits and mail deposits. |
| 5. Sells money orders, cashier’s checks,
cash advances. Accepts applications and issues U.S. Savings
Bonds. |
| 6. Maintains proper cash level in drawers,
keeps cash secure. |
| 7. Accepts “stop payment” requests
and address changes and distributes to appropriate personnel
for processing. |
| 8. Rolls coin, sorts money. |
| 9. Responds to customers’ needs and
inquiries in a courteous and friendly manner. |
| 10. Knowledgeable of banking laws and regulations
and Bank’s policies and procedures including BSA. |
| 11. Performs other duties as assigned. |
| |
| EDUCATION
REQUIREMENTS:
Requires a high school education/GED or equivalent
work experience that demonstrates the ability to read,
write, interpret and apply instructions to perform the
required activities. Should have strong mathematical aptitude
and the ability to use a calculator and computer. |
| |
| PHYSICAL
REQUIREMENTS:
Must be able to stand for long periods of time.
Be able to lift heavy coin bags or bundles of currency.
Manual dexterity required. |
